The influence of competency, leadership, and organizational culture on the performance of NTT’s regional secretariat

MAN, Stanis and DJUANG, Gaudensius (2024) The influence of competency, leadership, and organizational culture on the performance of NTT’s regional secretariat. Manajemen dan Bisnis, 23 (2). pp. 491-500. ISSN 2477-1783.

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Abstract

This study looks into how employees' performance in the General Bureau of the Regional Secretariat of NTT is affected by competency, leadership, and organizational culture while job satisfaction plays as mediating factor in that relationship. 106 General Bureau employees participated as respondents. A questionnaire was applied to collect the data and SEM-PLS (Structural Equation Modelling - Partial Least Squares) was utilized to analyse it. The findings suggest that leadership does not significantly influence employee job satisfaction, whereas both competence and organizational culture have a significant positive impact on it. Simultaneously, competence, organizational culture, leadership, and job satisfaction all have significant positive impact on employee performance. Additionally, the findings reveal that job satisfaction serves as a positive and significant mediator between competence, organizational culture, and employee performance. However, job satisfaction does not significantly mediate the relationship between leadership and employee performance. Keywords: competency, leadership, organizational culture, job satisfaction, employee performance.

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