Analisis Kinerja Badan Layanan Umum Daerah Sistem Penyediaan Air Minum (Blud Spam) Provinsi Nusa Tenggara Timur

JOGO, Erasmus (2018) Analisis Kinerja Badan Layanan Umum Daerah Sistem Penyediaan Air Minum (Blud Spam) Provinsi Nusa Tenggara Timur. Masters thesis, Universitas Katolik Widya Mandira.

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Abstract

This research is aimed to analyse the development of performance of the Water Provision System Unit of East Nusa Tenggara Government (BLUD SPAM NTT) during year 2016-2017. Since this is a case study, this applies only for BLUD SPAM NTT. Data has been collected through interviews and document study. Data analysis is based om financial, operational and administrative reports. Meanwhile, performance analysis is based on the decree of Minister of Internal Affairs number 47 year 1999. Based on the results of the analysis it turns out that in 2016 obtained a performance value of 37.3 where the value according to Kepmendagri was in the standard value of 30-40, which means it was not good. This value is obtained from the financial aspect of 15 of the target of 60, the operational aspect is 11.06 of the target of 47 and the administrative aspect is 11.25 of the target of 36. Whereas in 2017 the performance value is 37.3 where the value is according to Kepmendagri is at a standard value of 30-40 which means it is not good. This value is obtained from the financial aspect of 15 of the target of 60, the operational aspect is 11.06 of the target of 47 and the administrative aspect is 11.25 of the target of 36. The development of the BLUD SPAM performance for two consecutive years has not increased so that it is still far from what is expected or still far from the standard of unfavorable values, which is 37.3 <30-40 (standard value is less). This condition needs to be considered from sharing aspects to improve the performance of the BLAM SPAM going forward. The improvement in the performance of the BLUD SPAM is certainly seen from various aspects, namely the financial aspects that are still low and need to be improved by reducing operating costs and increasing revenue, and operational aspects which need to be increased by increasing sales while the administrative aspects need to be improved by improving customer service and the quality of employee resources.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Financial Aspects, Operational Aspects and Administrative Aspects
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
J Political Science > JS Local government Municipal government
Divisions: Fakultas Ekonomika dan Bisnis > Program Studi Magister Manajemen > Konsentrasi Manajemen Keuangan Perusahaan
Depositing User: andre berek
Date Deposited: 15 May 2020 02:12
Last Modified: 15 May 2020 02:12
URI: http://repository.unwira.ac.id/id/eprint/2585

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