Kinerja Dinas Lingkungan Hidup Dan Kebersihan Dalam Penataan Taman Kota Di Kota Kupang

ABAL, Natalia P.S (2020) Kinerja Dinas Lingkungan Hidup Dan Kebersihan Dalam Penataan Taman Kota Di Kota Kupang. Undergraduate thesis, Universitas Katolik Widya Mandira.

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Abstract

This study aims to determine the extent of the Performance of the Office of Environment and Hygiene in the Arrangement of the Kupang City Park specifically in the Field of Parks and what factors affect the Performance of the Office of the Environment and Cleanliness of the City of Kupang. The method used in this research is descriptive method where through this method the writer willtry to describe clearly the performance of the Environmental and Cleanliness Service (DLHK) Kupang City. The research location is located in Alak, Kupang City. Data collection techniques with interview studies, observation and documentation. The unit of analysis of this research is the Organization of the Environment and Sanitation Service (DLHK) of Kupang City as the research object,the City of Kupang Landscaping Apparatus (DLHK) and the Community of Kupang City as the research subjects. In determining the respondents, the writer used the proposive sampling method where the sample was selected based on certain considerations in accordance with the objectives and usefulness of the study. Operationalization in this study consists of: 1) Productivity, 2) Quality of Service, 3) Responsiveness, 4) Responsiveness and 5) Accountability. Through the assessment of the proposed problems using descriptive qualitative data analysis methods, it can be concluded that the Performance of the City of Kupang's Environmentaland Cleanliness Office in City Park Arrangement is quite good because it has produced several parks although there are still obstacles but it can still be overcome by the DLHK of the City of Kupang. This is indicated by the aspects used,namely: Productivity, Service Quality, Responsiveness, Respobility and Accountability.

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