Efektivitas Penggunaan E-Samsat (Payment Online) Dalam Penerimaan Pajak Pada Badan Pendapatan dan Aset Daerah Provinsi NTT

SRIYANTI, Maria Venantia (2024) Efektivitas Penggunaan E-Samsat (Payment Online) Dalam Penerimaan Pajak Pada Badan Pendapatan dan Aset Daerah Provinsi NTT. Undergraduate thesis, Universitas Katolik Widya Mandira Kupang.

	Text ABSTRAK.pdf Download (924kB)
	Text BAB I.pdf Download (400kB)
	Text BAB II.pdf Restricted to Repository staff only Download (437kB)
	Text BAB III.pdf Restricted to Repository staff only Download (305kB)
	Text BAB IV.pdf Restricted to Repository staff only Download (557kB)
	Text BAB V.pdf Restricted to Repository staff only Download (426kB)
	Text BAB VI.pdf Download (183kB)
	Text DAFTAR PUSTAKA-SURAT PLAGIASI.pdf Download (453kB)

Abstract

This thesis examines "The Effectiveness of Using E-Samsat (Online Payment) in Motor Vehicle Tax Revenue in Kupang City at the Regional Revenue and Assets Agency of NTT Province". The purpose of this research is to determine the level of effectiveness in the use of e-Samsat in receiving PKB in the city of Kupang at BPAD NTT. This research uses effectiveness theory according to Ricard M. Strees (1985), where there are 3 effectiveness indicators which are the focus of this research, namely goal achievement, integration and adaptation. The research method used is a qualitative method with a descriptive approach. Data collection techniques used include: observation, interviews and documentation. The data analysis technique is carried out by reducing the data obtained and then presenting the data related to the title. The research results show that the use of E-Samsat is quite optimal, as 1). Achieve The Goal, this application is very helpful because the information provided is quite clear and easy to understand because it includes the nominal options and details that must be paid. 2). Integration, where BPAD coordinates between several parties and regarding the socialization process, the Samsat Advisory Team has made efforts to disseminate knowledge to the public regarding E-Samsat. 3). Adaptation, BPAD is making efforts to increase infrastructure capacity and also change attitudes and mindsets that occur in society, namely becoming increasingly aware of the importance of tax compliance for the development of administrative services. So it can be concluded that based on the findings, researchers consider that the use of e-Samsat is quite effective. This can be seen from the targets achieved, coordination that has been well established and also infrastructure suggestions and people's mindset that has changed.

Actions (login required)

View Item