Kepemimpinan Kepala Dinas Dalam Meningkatkan Kinerja Pegawai Di Dinas Komunikasi Dan Informatika Di Kabupaten Manggarai Timur

HANA, Yohana Greysella (2024) Kepemimpinan Kepala Dinas Dalam Meningkatkan Kinerja Pegawai Di Dinas Komunikasi Dan Informatika Di Kabupaten Manggarai Timur. Undergraduate thesis, Universitas Katolik Widya Mandira Kupang.

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Abstract

This research is entitled Leadership of Service Heads in improving employee performance at the East Manggarai Regency Communication and Informatics Service. The problem formulation in this thesis is how the leadership of the head of service improves employee performance in the Communication and Informatics Service in East Manggarai Regency. The aim is to explain how the leadership of service heads improves employee performance in the Communication and Informatics Service in East Manggarai Regency. The theory used in this research is the Situational theory of leadership behavior. This study used descriptive qualitative method. Primary data sources are informants while secondary data are documents related to research variables. The data collection techniques used were interviews, observation and documentation. The data analysis stage was carried out through data reduction, data presentation, conclusion drawing stage and then analyzed descriptively qualitatively. The results of the research show that (1) Telling/dictating carried out by the head of the Communication and Informatics Service can be seen from the educational background of each different employee. (2) Participating has been implemented quite well by the East Manggarai Regency Communication and Information Service through joint discussions and involving employees in budget realization. (3) Delegating is implemented/carried out quite well by the head of the East Manggarai Regency Communications and Information Service by assigning tasks to them according to their competence/abilities, providing special training and encouraging self-confidence to employees. Based on the results of the analysis above, the author concludes that the leadership of the Head of Service in Improving Employee Performance in the Communication and Informatics Service in East Manggarai Regency is implemented through Telling/dictating, participating, Delegating/Delegating

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